CORSAIR REFUSES WARRANTY

Speaking with Corsair today over the dead Corsair Commander Pro its is evident that because it did not come from an “authorised” seller they are not willing to honor the warranty.

corsair-commander-pro

In Canada restrictive market dealing is illegal. The Competition Act applies.

77 (1) For the purposes of this section,

exclusive dealing means

  • (a) any practice whereby a supplier of a product, as a condition of supplying the product to a customer, requires that customer to
    • (i) deal only or primarily in products supplied by or designated by the supplier or the supplier’s nominee, or
    • (ii) refrain from dealing in a specified class or kind of product except as supplied by the supplier or the nominee, and
  • (b) any practice whereby a supplier of a product induces a customer to meet a condition set out in subparagraph (a)(i) or (ii) by offering to supply the product to the customer on more favourable terms or conditions if the customer agrees to meet the condition set out in either of those subparagraphs; (exclusivité)

market restriction means any practice whereby a supplier of a product, as a condition of supplying the product to a customer, requires that customer to supply any product only in a defined market, or exacts a penalty of any kind from the customer if he supplies any product outside a defined market; (limitation du marché)

tied selling means

  • (a) any practice whereby a supplier of a product, as a condition of supplying the product (the “tying” product) to a customer, requires that customer to
    • (i) acquire any other product from the supplier or the supplier’s nominee, or
    • (ii) refrain from using or distributing, in conjunction with the tying product, another product that is not of a brand or manufacture designated by the supplier or the nominee, and
  • (b) any practice whereby a supplier of a product induces a customer to meet a condition set out in subparagraph (a)(i) or (ii) by offering to supply the tying product to the customer on more favourable terms or conditions if the customer agrees to meet the condition set out in either of those subparagraphs. (ventes liées)

Given the policy from a corporation has to be consistent or its in conflict with the law. The Competition Act applies to all Canadians and anyone who operates here.